Return policy

      We offer a 30 days return. Please remember, the instrument itself must be returned in original condition, as it was shipped. This includes all hang tags, certificates and warranty cards. The instrument must also be returned to us in its original shipping box with its original packing materials. Once inspected and evaluated, we will initiate the refund process. Please keep in mind, credit card refunds typically take 3-4 business days to show up on your account once initiated. Feel free to contact us with any questions regarding returns or exchanges.

      If you have any questions, please call the shop at +852 8170 1281 and ask for shipping, or email contact@musiplanet.com
      Payment policy: 
      We accept CC and PayPal.